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Our Satisfaction Guarantee

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Free Same-Day Shipping

All U.S. orders get free shipping, and all orders placed on workdays before 1pm EST get shipped that same day. Details here.

Zero-Risk Returns

Not sure you‘re ordering the right part? No worries, we can send you a prepaid return label. Details here.

Best Pricing

We manufacture all of our products and sell them to you with no middleman, so chances are you won't find lower prices anywhere around.

Phone Help Available MON-FRI

Not sure which part you need for your appliance? Give us a ring during working hours (Mon-Fri 9am-5pm EST), and we‘ll help you out promptly:

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Can I modify or cancel my order?

When you place an order at ThinkCrucial.com, CrucialVacuum.com, CrucialAir.com, CrucialCoffeeSupply.com, we work quickly to ensure your package is delivered within our specified time frame.

If you need to edit your order, please contact us immediately in order to further assist you. Once your order has been processed for shipment, unfortunately we are unable to change the order information. To make a change to your order, please call us promptly at 877.750.9239, Monday-Friday, 9am-5pm. You can also email us at support@crucialvacuum.com with the subject line, Order Cancellation and your order number included.

However, we do offer a 30 day return policy with free return shipping. Click here to learn more.
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