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My vacuum doesn't seem to be picking up any dirt, what is the problem?

Always unplug your unit before attempting any adjustments and refer to your manual for proper instructions.

There are several reason for your vacuum's inability to pick up dirt. First check to see if there is a clog in your hose. You can try to place a quarter through the hose to see if there is a clog. If there is a clog you can use the end of a broom stick to gently push out the clog. Be very careful with this as you do not want to tear your hose. If the problem doesn't seem to be a clog you may need to take a look at your belt and brush roller.

Most brush rollers can be fixed with a good cleaning. If there is too much debris cluttered around the roller and bearings, it will be unable to turn properly. Since the brush roller is connected to the belt, a dirty roller can overstrain the belt causing it to break or burning out the motor. A vacuum belt assist in turning the roller using tensions. Over time, a vacuum belt will stretch out and lose tension. A vacuum belt should be change every 6-12 months.

The final issue may be a dirty filter. While some vacuums use one filter, more vacuums are starting to use a pre-filter, dust cup filter, and post motor filter especially bagless models. Filters should be changed every 3-6 months. When a vacuum tries to blow air through a dirty filter, only a small amount of air passes through resulting in poor suction.


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