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Our Satisfaction Guarantee

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Free Same-Day Shipping

All U.S. orders get free shipping, and all orders placed on workdays before 1pm EST get shipped that same day. Details here.

Zero-Risk Returns

Not sure you‘re ordering the right part? No worries, we can send you a prepaid return label. Details here.

Best Pricing

We manufacture all of our products and sell them to you with no middleman, so chances are you won't find lower prices anywhere around.

Phone Help Available MON-FRI

Not sure which part you need for your appliance? Give us a ring during working hours (Mon-Fri 9am-5pm EST), and we‘ll help you out promptly:

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Price Match Guarantee


HOW ARE THE PRODUCTS MADE
Most brand name house brands don’t design or produce their own products. They sell those rights to massive manufacturing companies. These large companies mark up the price astronomically once they put their brand on it. Then retail shops mark it up an
additional 2-3 times before selling them to you.

WE ARE DIFFERENT IN 3 WAYS:
1. We create our own products
2. We sell directly to you
3. We get as close to the manufacturer as possible

PRICE GUARANTEE TERMS & CONDITIONS
  • The product must be the exact same make, model & colors as purchased at Crucial Brands
  • Certain items are excluded from the Price Guarantee
  • The online merchant offering the lower price must have the product currently in stock and available for immediate delivery
  • The online merchant must be an established US site, as determined by Crucial Brands (this does not apply to auction sites)
  • Applies to price of the item plus shipping charges, handling fees, processing fees, taxes, etc.
  • Inquiries must occur prior to purchasing product in question
  • Limited to 2 inquiries per customer in any 60 day time period
  • Limited to 2 of the same item number per customer, units are excluded from the price guarantee
  • Does not apply to merchants offering factory-reconditioned, refurbished, closeout or previously returned items.
  • Does not apply to merchants offering special promotions, sale prices, rebate offers, coupon offers, quantity discounts, special orders or membership offers
  • Price Guarantee applies to online orders only
  • Price Guarantee applies to items for which not other offer, promotions or incentive that may otherwise be provided by Crucial Brands
  • Crucial Brands must be able to confirm the lower price, unconfirmed prices will not be honored
  • Crucial Brands reserves the final right to best determine eligibility for the price guarantee
  • Price Guarantee is subject to change without prior notice
  • The list of excluded items is subject to change without prior notice



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